Step 9 · straight through

Made direct amends to such people wherever possible, except when to do so would injure them or others.

Caught in the act

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“We are there to sweep off our side of the street, realizing that nothing worth while can be accomplished until we do so” (Page 77, Big Book)

“My friend promised when these things were done I would enter upon a new relationship with my Creator” (Page 13, Big Book)

This comes in the context of Step Nine.

If I do not get my relations with others straightened out, I will feel guilt, and guilt produces fear of retribution—ultimately from God.

Guilt thus causes one to hide from God (think of the Garden of Eden).

One cannot hide from God and seek God’s constant input at the same time.

This is why amends are required for the new relationship with God promised in Bill’s Story.

Sweep

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“We are there to sweep off our side of the street, realizing that nothing worth while can be accomplished until we do so” (Pages 77–78, Big Book)

Until I made amends, I could not see things as they were. The mirror was dirty. Amends cleaned the mirror. The mirror, the world, looked different, and, in the mirror, I did, too.

Simple amends

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 “make amends quickly” (Page 84, Big Book)

- Acknowledge the action

- Recognise the impact

- Apologise

- Rectify

Overtures

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 “Rifts between me and my relatives or former friends can often be healed by swallowing my pride and making the first overtures toward reconciliation.” (ODAT, 23 June)

… and if they’re not having it, that’s the end of that. I can try later. Once I’ve done everything I can do to mend the rift, I can let the situation go, even if it’s not mended.

Gentle

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“There may be some wrongs we can never fully right. We don’t worry about them if we can honestly say to ourselves that we would right them if we could. Some people cannot be seen—we send them an honest letter. And there may be a valid reason for postponement in some cases. But we don’t delay if it can be avoided.” (Chapter 6, Big Book)

When I first completed the Steps properly, I whizzed through amends and got them done. Inelegantly at times, but always sincerely, so done they were. Although I later found much more I needed to amend, the first run was genuinely the best of which I was capable.

I have sometimes heard people not completing their amends because we must be kind and gentle to ourselves, and instead recognise how much we’re doing and achieving just by being sober and going to meetings.

The word ‘owe’ is used in connection with amends.

If my clients or employer did not pay me what they owed me when invoices fell due or at the end of the month, because they were being kind and gentle to themselves and were doing so well generally there was no need to pay me as well, I would rightly think myself ill used.

Not only it is unfair to people who I have wronged and who have already waited long enough for an apology or repayment, but it is not even kind or gentle to me, either, to leave my relationships unresolved and my unconscious dirtied with all of the unfortunate acts I have not amended.

The absolute kindest thing I ever did for myself was complete that first set of amends and then clear up whatever arose in my behaviour or consciousness.

Death threats: a tightening up

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There are several points in the Big Book where it is made explicit what the individual must do to avoid drinking and therefore death. Taken together, these constitute the essence of the AA programme, though other elements are presupposed (Step One) or necessary concomitants (Step Ten). The essence can be captured under six headings.

UNITY

One cannot recover alone. This is true at the beginning but also after many years. People drift, dangerously, and drifters drink.

“But out of this frightening and at first disrupting experience the conviction grew that A.A.’s had to hang together or die separately.” (Foreword to the Second Edition, Big Book)

RESENTMENT

The link between resentment and drinking is clear: resentment leads to separation from God; separation from God means separation from our source of protection.

“It is plain that a life which includes deep resentment leads only to futility and unhappiness. To the precise extent that we permit these, do we squander the hours that might have been worthwhile. But with the alcoholic, whose hope is the maintenance and growth of a spiritual experience, this business of resentment is infinitely grave. We found that it is fatal. For when harboring such feelings we shut ourselves off from the sunlight of the Spirit. The insanity of alcohol returns and we drink again. And with us, to drink is to die. If we were to live, we had to be free of anger. The grouch and the brainstorm were not for us. They may be the dubious luxury of normal men, but for alcoholics these things are poison.” (Chapter 5, Big Book)

HARMFUL CONDUCT

Lesser known is this item: behaviour that harms others, whether deliberate or unrepentantly permitted, leads to drinking.

“If we are sorry for what we have done, and have the honest desire to let God take us to better things, we believe we will be forgiven and will have learned our lesson. If we are not sorry, and our conduct continues to harm others, we are quite sure to drink. We are not theorizing. These are facts out of our experience.” (Chapter 5, Big Book)

STEP FIVE

Secrecy, specifically lack of confession, likewise.

“The best reason first: If we skip [the fifth] step, we may not overcome drinking. Time after time newcomers have tried to keep to themselves certain facts about their lives. Trying to avoid this humbling experience, they have turned to easier methods. Almost invariably they got drunk. Having persevered with the rest of the program, they wondered why they fell. We think the reason is that they never completed their housecleaning. They took inventory all right, but hung on to some of the worst items in stock. … He should realize that we are engaged upon a life-and death errand.” (Chapter 6, Big Book)

STEP NINE

On this point, there are two specific injunctions plus a couple of illustrative stories. The two injunctions concern amends in general and creditors in particular.

[W]e will never get over drinking until we have done our utmost to straighten out the past. We are there to sweep off our side of the street, realizing that nothing worthwhile can be accomplished until we do so.” (Chapter 6, Big Book)

“We must lose our fear of creditors no matter how far we have to go, for we are liable to drink if we are afraid to face them.” (Chapter 6, Big Book)

“After consulting with his wife and partner he came to the conclusion that it was better to take those risks than to stand before his Creator guilty of such ruinous slander. He saw that he had to place the outcome in God’s hands or he would soon start drinking again, and all would be lost anyhow. He attended church for the first time in many years. After the sermon, he quietly got up and made an explanation. His action met widespread approval, and today he is one of the most trusted citizens of his town. This all happened years ago.” (Chapter 6, Big Book) 

“Some time later, and just as he thought he was getting control of his liquor situation, he went on a roaring bender. For him, this was the spree that ended all sprees. He saw that he would have to face his problems squarely that God might give him mastery. One morning he took the bull by the horns and set out to tell those he feared what his trouble had been. He found himself surprisingly well received, and learned that many knew of his drinking. Stepping into his car, he made the rounds of people he had hurt. He trembled as he went about, for this might mean ruin, particularly to a person in his line of business. At midnight he came home exhausted, but very happy. He has not had a drink since.” (Chapter 11, Big Book)

SPIRITUAL ACTIVITY

The necessity of a spiritual life is arguably less well understood in AA. But even when that fact is acknowledged, the purport is often not understood. Often, prayer and meditation, contemplation, spiritual retreats, and other practices are viewed as the content of the spiritual life. These are not the content but the facilitators; the vessel not the draught. The spiritual life is one of work. The following items are placed in a sequence specifically to illustrate this: the two points of the necessity of a spiritual life for mere survival and the core thereof, namely work with other alcoholics. No work with other alcoholics, no spiritual activity; no spiritual activity, no active relationship with God; no active relationship with God, no mental defence; no mental defence, drinking; drinking, death.

“As to two of you men, whose stories I have heard, there is no doubt in my mind that you were 100% hopeless, apart from divine help.” (Chapter 3)

To be doomed to an alcoholic death or to live on a spiritual basis are not always easy alternatives to face.” (Chapter 4, Big Book)

“Perhaps your husband will make a fair start on the new basis, but just as things are going beautifully he dismays you by coming home drunk. If you are satisfied he really wants to get over drinking, you need not be alarmed. Though it is infinitely better that he have no relapse at all, as has been true with many of our men, it is by no means a bad thing in some cases. Your husband will see at once that he must redouble his spiritual activities if he expects to survive. You need not remind him of his spiritual deficiency—he will know of it.” (Chapter 8, Big Book)

“It is easy to let up on the spiritual program of action and rest on our laurels. We are headed for trouble if we do, for alcohol is a subtle foe. We are not cured of alcoholism. What we really have is a daily reprieve contingent on the maintenance of our spiritual condition. Every day is a day when we must carry the vision of God’s will into all of our activities.” (Chapter 6, Big Book)

“Both saw that they must keep spiritually active. One day they called up the head nurse of a local hospital.” (Chapter 11, Big Book)

“For if an alcoholic failed to perfect and enlarge his spiritual life through work and self-sacrifice for others, he could not survive the certain trials and low spots ahead. If he did not work, he would surely drink again, and if he drank, he would surely die.” (Chapter 1, Big Book)

“All went well for a time, but he failed to enlarge his spiritual life.” (Chapter 3, Big Book)

“Fred would not believe himself an alcoholic, much less accept a spiritual remedy for his problem.” (Chapter 3, Big Book)

“Though the family does not fully agree with dad’s spiritual activities, they should let him have his head. Even if he displays a certain amount of neglect and irresponsibility towards the family, it is well to let him go as far as he likes in helping other alcoholics.” (Chapter 9, Big Book)

“Practical experience shows that nothing will so much insure immunity from drinking as intensive work with other alcoholics. It works when other activities fail.” (Chapter 7, Big Book)

“All of us spend much of our spare time in the sort of effort which we are going to describe.” (Chapter 2, Big Book) 

“Once more: The alcoholic at certain times has no effective mental defense against the first drink. Except in a few rare cases, neither he nor any other human being can provide such a defense. His defense must come from a Higher Power.” (Chapter Three, Big Book)

A talk on Step Nine (Al-Anon) ...

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 ... can be found here.

See the front page for links to downloads ('TAPES') and podcasts ('PODCASTS').

A talk on Step Nine ...

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 ... can be found here.

Fallback amend (if you're religious)

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If you need to make amends to someone but you can't find them, here's an idea that's just been presented to me. It's definitely applicable within Catholicism (Roman or Anglo-) but there might be adaptations for other denominations:

Have a mass said for the person in question.

A talk and Q&A on Step Nine ...

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 ... can be found here.

Reopening old wounds

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Can an amend reopen an old wound?

The problem with this question lies in the question.

[This is a good example of 'begging the question', ...

... which presupposed the answer in the question.]

It presumes that a harm unamended is an old wound.

An old wound is a wound that has healed.

Of course, a wound that has healed should not be reopened.

But an amend cannot reopen a closed wound.

An amend is a disinfectant rinse.

Swill a disinfectant rinse on a healed wound and no harm is done.

Swill a disinfectant rinse on an unhealed wound and the wound can start to heal.

... even if the disinfectant rinse stings. Stinging is not injuring.

If the wound is still open, even years later, it remains a fresh wound.

So, no, old wounds categorically cannot be reopened.

Gossip and Step Nine

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99% of discussion of other people is ordinary, good-natured, and harmless.

1%, if that, crosses the line, and it's this we're going to term gossip.

If gossip is damaging in some way, it might be warranted to call up the person one gossiped to and retract the content. Such cases must be dealt with on a case-by-case basis.

In such cases, there is a natural time-limit on retraction, as it's exceptional for the content of gossip to be remembered beyond a few days.

Damaging gossip would be where actual harm has flowed (e.g. from misrepresentation, outright lying, breach of confidence), e.g. in the form of conflict, harm to business interests, damage to reputation, etc. There is also the general harm of the 'bad taste left in the mouth' and the building of relationships on the foundations of unloving thoughts.

Where real harm has been done, which is usually where the gossip has breached its banks and flooded the landscape, direct and overt amends must be made.

Otherwise:

(1) Stop it

(2) If the person is brought up in conversation again, (a) speak well of them or (b) be silent

(3) If gossip is going on around you, quite invisibly redirect conversation to another topic.

Living amends. No.

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Sometimes people suggest making living amends. By this, they typically mean behaving well in the future.

But people who make actual amends, i.e. involving admission, apology, and discussion, also behave well in the future, because that is what is required by Step Twelve.

Be very clear. Making living amends literally means not making amends.

Are there situations where the admission, apology, and discussion are inappropriate or impossible (see Step Nine on this)? Yes, absolutely, and alternative procedures, including compensatory or proxy action over and above behaving well in the future, are then warranted.

But a policy of making living amends is essentially a policy of turning the twelve step programme into a ten-step programme by holding out Step Twelve (practising these principles) to cover the whole territory of Steps Eight and Nine.

Completing Steps Eight and Nine

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Our task in Steps Eight and Nine is to do a complete job. This means addressing not just the big-ticket items ... it means addressing all instances of harm, however apparently small.

I sit somewhere peaceful or go for a walk for one hour. I have a pen and piece of paper with me.

I ask God to show me any people in my life, present or past, with whom I have unfinished business (any sense of dis-ease). I run through my life area by area. I run through my life from now, proceeding backwards, or from the start, proceeding forwards.

What is unfinished business?

- A harm left unamended.
- An apology left unmade.
- Gratitude left unexpressed.
- An obligation left unfulfilled.
- A wrong (fancied or real) of theirs left unforgiven.

I write down the names.

Here are some other categories of harm that must be considered:

- Gossip and bad-mouthing
- Bullying, meanness, cruelty, callousness, indifference, ganging up
- Damage to property
- Theft and borrowing without returning (however small the item in question)
- Inappropriate or material financial gain
- Milking the system, whatever the system
- Mistreatment of animals
- Damage to the environment (I carbon-offset my life)
- Nuisance through drunkenness or other acting out

There is also the acknowledgement that one has been a burden, a drain, a strain, a distraction, and a worry to others, by virtue of one's illness (alcoholism, addiction, or other mental illness), in particular one's constant distress; as a friend puts it: being a 'sucking vortex of need'. This is not a standard harm: we did not do that on purpose; we weren't setting out to harm anyone; some (but not all) others volunteered to help and were happy to; but the effect should be acknowledged. Sometimes, what is owed is gratitude for the assistance. This pertains particularly outside Twelve-Step Fellowships; within them, unless the burden was unusual or the behaviour, egregious, it's par for the course and no particular conversation needs to be had.

When I've finished the meditation, I take the list of names and note down the appropriate action:

- Make an amend.
- Make an apology.
- Express gratitude.
- Fulfil an obligation.
- Forgive a wrong.

Then:

- I use the Steps Eight and Nine process to address the amends / apologies.
- I use the forgiveness process from Step Four for the forgiveness of wrongs.
- With the expression of gratitude / fulfilment of obligations: I get to it.

When I have completed these, I repeat the meditation.

When I get through the hour without any new names coming up, I'm done.

No relationships before completing Step Nine

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The advice not to start a relationship before completing Step Nine is sound.

When I was messed up, I was going to have messed up relationships. A messed-up person can't have a healthy relationship.

A messed-up person has a broken picker and will pick a messed-up person.

Messed-up relationships tend to be vehicles where the messed-up person tries to fix the wrongness, guilt, and fear inside by finding someone to 'make them feel special', i.e. giving away their messed-up-ness and getting gold in return, except the other person is doing exactly the same themselves. Each is selling the other a bill of goods, feeling guilty about that, then shifting the guilt to the other person by finding things wrong with them and attacking them.

If, in the past, you've found things wrong with the person you're in a relationship with, you'll find something wrong in the new relationship, because the purpose of the relationship is to secure specialness but avoid the price by demonising someone else.

Only once that whole system is deactivated, by completing the first nine steps and setting out on an entirely new basis of relying on God is a healthy relationship possible.

Then, and only then, is it possible to do the two things that relationships are for: forgiveness and service.

Let's get a few things clear: Making Amends

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Sponsor: Make the amend.

Sponsee: But it was a long time ago.

Sponsor: Irrelevant. Make the amend.

Sponsee: But I really harmed them.

Sponsor: Then really make the amend.

Sponsee: But it's complicated.

Sponsor: Then do a clear Step Eight.

Sponsee: But I don't want to waltz back into their life.

Sponsor: You're not waltzing. Try again.

Sponsee: But I don't want to walk back into their life.

Sponsor: You're not walking. You're writing the amend then offering a call or a meeting if they are interested in a call or meeting. You're also not re-entering their life. You're not seeking employment, copulation, co-habitation, a date, a business venture, joint tango lessons, or anything else constituting re-insertion into their life. You're writing a letter and maybe having a single, relatively short conversation.

Sponsee: But they've moved on.

Sponsor: Irrelevant. Plus that doesn't mean anything. The Big Book does not suggest we refrain from making amends where the person has gotten over it, left, or changed. 

Sponsee: But they're married to someone else now.

Sponsor: Good for them. The Big Book does not suggest we make amends only to spinsters, bachelors, widows, widowers, and divorcees. Also, again, you're not propositioning them, you're apologising at a courteous and formal distance. Married people can receive apologies.

Sponsee: But raking up the past will harm them.

Sponsor: You're not using a rake. You're apologising. No one has ever been wronged by receiving an apology. No one has ever been damaged by that. As long as you don't reveal new information, you're fine. If they're upset, they were upset already, and could really benefit from your humility, sincerity, and recognition of their suffering.

Sponsee: But they don't want to see me.

Sponsor: If you haven't contacted them, how do you know?

Sponsee: They said they never wanted to see me again.

Sponsor: When?

Sponsee: 1997.

Sponsor: So things might have changed, writing a letter making amends isn't going to kill them, and if they want to ignore it they can. We all receive post, messages, and emails we disregard about three words in. But give them the choice. Anything else stopping you?

Sponsee: I don't want to make amends.

Sponsor: Irrelevant. We can be willing to go to work without wanting to. Are you willing?

Sponsee: I'm not willing.

Sponsor: There it is.

Amends and exes

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Do I make amends to my exes?

If you harmed them, and you now want to stay sober, yes.

But what if it was a long time ago?

Then you apologise also for the delay in making amends, and explain why you're apologising only now, i.e. you're in recovery, and this is what we do.

But what if they're in a relationship with someone else?

Irrelevant. You're making amends to them, not propositioning them, courting them, or inviting them for a dirty weekend in the Cotswolds. If distance is necessary, write a formal letter, get it checked out by a grown-up, and make clear that you're only admitting your wrong, recognising the harm, and expressing goodwill and that there is no ulterior motive.

But surely raking up the past is harming them?

Step Nine does not classify an event being in the past as grounds for disqualification. If that were the case, no amend could be made, because the harms in question are necessarily in the past, and making amends necessarily rakes up the past.

But what if they experience negative emotion?

Of course they will. But if they do, you're bringing out negative emotion that is within them the whole time anyway. You're not creating new negative emotion. Step Nine does not suggest that we make amends for all harms except ones where emotion is involved. Again, that would reduce Step Nine to trivialities plus paying back debts to corporate entities. Remember, if they experience negative emotion, it's not because you're making amends; it's because you've hitherto failed to make amends. That's why they're upset. You treated them poorly and did not clear up the mess properly at the time. Your apology may be the missing piece enabling them to finally move on emotionally. Lastly, if they don't want to take the call, meet, or read the letter, they can say 'no'. You'll have done your part. If they're minded to be hostile, unforgiving, or shrill, that's their prerogative. You're not responsible for that.

So, go and make them, and get a grown-up to help you. Then you can become a grown-up, too!

Footnote: 'except when to do so would injure them or others'. You can only do this by (a) revealing new information (b) dobbing in third parties (c) compromising your ability to be useful. The manner of the amend must be appropriate, too, hence the option of a formal letter rather than a weepy hug-athon at Starbucks.

But I have no amends to make!

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I suppose it's technically possible to go through life acting perfectly in every situation, never putting a foot wrong, never ruffling feathers, never causing upset, never causing a problem. I'm certainly not that person, and I've never met that person.

The idea that someone in AA or another Twelve-Step fellowship fits this bill is, well, preposterous.

For Step Nine to have no content, Step Eight would have to have no content. For Step Eight to have no content, Step Four would have to have no content.

In other words, the following would have to be true:

In my relations with others, I have never made a mistake, I have never been selfish, dishonest, or self-seeking, I have never been to blame, I have no character defects, and I have never affected anyone negatively.

In my intimate relationships, I have never been selfish, dishonest, or inconsiderate, I have never hurt anyone, I have never unjustifiably aroused jealousy, suspicion, or dishonesty, I have never been at fault, and there was never anything I should have done instead.

If those are true, my hat is off to you. If not, you've got some work to do.

... except when to do so would injure them or others

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If instinct tells you an amend might be tricky, because it could injure them or others, here's a set of questions to consider in discussion with a sponsor:

The person, the event, and the harm

- Does the person know they were harmed?
- Does the person know who harmed them?
- Is there any other information that the amend might reveal that is new?
- Might the event have been forgotten?
- Might its memory have been repressed?
- Might it have occurred before an age when memories were consistently formed?
- Is the event linked with other difficult or traumatic events?
- Could bringing up the individual harm trigger associations with a larger traumatic context?
- If the amend introduces new information or retrieves lost information, how might they respond?
- How might their response involve other people?
- What other negative consequences might the introduction of new information or retrieval of old information have?
- What would have been the impact of the event at the time?
- What might have been the lasting impact of the event on the person?
- What might have been or was the impact on the relationship with you?
- What might have been or was the impact on the relationship with others?
- What is the evidence of any impact?
- Is there any evidence that they have gotten over or past the event?
- Is there any evidence of an ongoing difficulty, in personality or in relationships, due to the event?
- What other consequences might have flowed from the harm?

The relationship with the person

- Does the person know you already?
- Did you have a relationship with the person in the past?
- Do you have a relationship with them still?
- Is there a current problem in the relationship?
- Might that be connected to the past harm?
- Is there any overt evidence of that?
- Has the harm been discussed before?
- Has the harm been apologised for before?
- How else might the amend affect the relationship?

Involving third parties

- Was anyone else involved in causing the harm?
- If you admit the harm, are you also admitting their harm?
- Have they already made amends / are they fine with you making amends?
- Could your amend implicate them or otherwise get them in trouble?

Triggering procedures / proceedings

- Could the admission trigger legal, administrative, human resources, or other formal grievance procedures?
- Does the admission of the harm implicate the setting in which the harm took place (a school, an institution, an employer)?
- Who would be involved if procedures were triggered?
- What would it cost in time and money?
- Who would foot the bill for those?
- Who would benefit from such proceedings?
- If you (the amender) are subject to such proceedings, how might that affect your ability to be useful (e.g. in terms of future employment)?
- Who would be affected by that, other than you?
- Have you secured their consent?

This is not an exhaustive list of questions but will certainly take you some of the way.

Consideration, consultation, and (prayerful) contemplation will reveal whether the benefits of the proposed amend outweigh any of the possible harms.

Making amends to, forgiving, and accepting yourself

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I recently came across some advice in AA on Steps Eight and Nine.

It suggested the following:
  • Make amends to yourself first, on the basis that you harmed yourself the most, and your life is the one that most needs repair
  • Forgive yourself first, and then you can forgive others
  • Accept yourself and others will accept you
I disagree with all three of these points.

The Steps were devised by the early AA members, who set down the programme in the Big Book ('Alcoholics Anonymous'), according to which Steps Eight and Nine are about making amends to others. Whatever a person is doing by 'making amends to themselves' may or may not be worthwhile (I believe the latter; but see below), but this is not Step Nine.

Furthermore, the above advice-giver is suggesting that one should make amends to oneself before making amends to others, in other words to postpone making actual amends. The Big Book suggests making amends without delay. The advice-giver is thus suggesting the exact opposite: delay. It makes little sense to actually reverse the Step then pass off the reversal as the Step itself. This is very typical of the ego's upside-down thinking.

It is questionable whether the individual harmed themselves the most. The evidence of children whose lives remain ever distorted for years after the alcoholic has recovered is one of many examples where the alcoholic proves far more resilient than those he or she affected. Ask members of ACOA whether the alcoholic damaged themselves the most, and you may get some sharp intakes of breath.

This line of advice about making amends to oneself is commonly given, but it's rare to hear any concrete examples of what this means. Do I stand and look at myself in the mirror and apologise to myself? Or do I rebuild my career, family life, and community activities? And when is the process complete? Do I wait for many years, essentially until the damage is repaired, before even embarking on the process of making amends to others? The advice-giver does not disclose any procedures for this. If the mirror exercise is the amend, then, sure, do that first, but that means you can start making amends at 9.05 a.m. on the first day of your Step Nine rather than at 9.00 a.m., since it cannot take more than 5 minutes to apologise to yourself. If the exercise is in fact to rebuild your life before you make amends to others, let's see how that would work in practice.

It is certainly true that the alcoholic's life needs repair. But the assertion that delaying amends is most likely to promote repair is nonsensical. Let's say you want to make amends to yourself by repairing your family life. This would necessarily entail rectifying relationships with others, which in turn would necessitate amends. People tend not to want to play their part in rebuilding the relationship until I have admitted I am wrong. The idea that maintaining hostility is preferable to reconciliation and good works in the repair of one's relationships is preposterous. The same principle applies in every domain of life. In no circumstances can a life be repaired without first making amends to those we have harmed and switching concertedly to working to contribute constructively to the lives of others.

In addition, we owe it to others to make amends. It is not fair on those we owe money to, for instance, to ask them to go without the money they are due because we're learning to accept ourselves, for instance, which may take some time. The same applies to any other amends: it is wrong to make people wait for apologies and rectification due. They have already waited long enough.

Let's now look at the forgiveness question. Aside from the fact that the advice-giver does not offer any procedure for forgiving oneself, it is simply impossible to forgive oneself until others have been forgiven and in particular until others have been made amends to. If you hate everyone and feel guilty because of decades of wreckage, good luck developing a healthy sense of self. It's impossible. The fact is that forgiveness is an exercise of withdrawing judgement, adopting a helpful attitude, and learning to be kind and loving, and that it's much easier to practise on people we're relatively uninvolved with and then gradually work towards what is often the hardest person to forgive (ourselves). I can forgive a complete stranger for cutting me up on the road by recognising that he might be in a hurry (like me), he might be angry, frightened, and impatient (which I identify with), etc., before tackling the thorny question of my own decades of guilt and shame. Gradually, we work through all the people on our resentment list, recognising that they, like ourselves, are sick not bad. The process of forgiveness laid out in the Big Book starts with others, and that forgiveness then reflects back on us. This procedure works.

Note also that, in the resentment inventory, if we resent ourselves, we can write about that (see page 66, on the topic of remorse). The page 67 exercises can then be performed on ourselves, in the context of performing the exercise on others.

It's exactly the same with love: we typically learn to love others by being kind to newcomers, making people cups of tea at meetings, and warmly greeting nervous visitors. People who hate themselves find it oddly possible to show kindness towards others who are suffering. This is how the goodness starts to shine through. Again, the love we show others reflects back on us. It is almost impossible to foster self-love unless we are loving others. But if we foster love towards others, we start to feel love towards ourselves automatically. By contrast, any attempt to foster self-love whilst maintaining an embattled position of hostility and resentment towards others is doomed to failure. This is very specifically the ego's plan, and the plan whose failure propels most people into AA. Most of us had far too high a regard for ourselves and scant regard for others. The solution to conceit and carelessness is not to back-burner forgiveness of and amends to others.

In short, the question of self-forgiveness and self-acceptance is already covered in Step Four in the context of forgiving and accepting others. If a person has got to Step Eight and does not have in place a regular practice of forgiveness and acceptance of others and self, they have not taken Step Four. The approach in that case is not to delay Steps Eight and Nine or turn them on their head but to go back to the part of the programme that was missed.

Now onto accepting ourselves so that others will accept us. This is flawed for several different reasons. Whether others are hostile, condemnatory, and intolerant of us or are kind and accepting is a function of their spiritual condition, not ours. Most people in AA have had the experience of being loved and accepted by many people their whole lives even though they could not love and accept themselves. Whether we accept ourselves and whether others accept us are two entirely different topics. If we are dripping in self-hatred, sure other people avoid us, but that has more to do with attractiveness than acceptance: the people that reject us may well be perfectly accepting; they have accepted they don't like us and have quietly moved on. Acceptance and liking are different things.

Lastly, when we do finally accept and forgive ourselves, that is absolutely no guarantee that those who in the past have rejected us will come back. None of the people I made amends to in 1993 subsequently remained in my life on a regular basis, except for some family members. What the self-acceptance and self-forgiveness equipped me for was a foray into an entirely new life.

To sum up: the AA programme as laid out in the Big Book adequately covers the topics of forgiveness, acceptance, and amends in a systematic, practical, and effective way. The wheel does not need to be reinvented or replaced with another form of locomotion.

Can Step Nine be taken quickly?

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Yes.

If the Step Eight is fully prepared (what I did wrong, what I should have done instead, who suffered and how), it's simply a matter of willingness.

Distance and other factors confound physical meeting, but today we can meet virtually, more than ever. It's about making direct amends (i.e. not indirectly, through other people, or somehow abstractly). Not every amend can and need be made face to face. Video calls, telephone calls, and written communications are not only second-best alternatives but often preferable, for reasons I will not rehearse here.

Amends conversations are simple affairs: I admit what I did (if they know about it already), I express regret, I ask what I can do to make it right.

All of this can be done in a few days or weeks, depending on the size of the list.

What about people that can't be traced?

Exhausting the tracing options typically takes no more than a few days at most. You can determine in a few days whether the person can be traced. If not, make a substitute amend to the universe (write a letter to the person, read it out to someone, and/or give time or money to a charity or good cause or take other restorative action). Then you're done. Once a year, revisit the list, try once more to trace, and then proceed as above.

What about creditors?

Not everyone can be paid off immediately but all creditors can usually be approached, acknowledging the debt, and coming to the best arrangement.

What about follow-up actions?

Some amends have a long tail: e.g. remembering someone's birthday every year, or spending time every week for a few years working for a charity for free.

'Completing Step Nine' really means getting to a point where you can look everyone in the eye and the universe has nothing on you because you've done your upmost to date to make amends to everyone for everything. You've tried to trace everyone. You've made amends where you can. The follow-up actions are planned. The payment scheme is in place. Sure, there are future actions to be taken, but you're up to date for now.

Don't wait years. Just because some speakers almost boast about how long it took does not mean you can't proceed effectively and efficiently. Dr Bob was done in a day.

If you're struggling because of lack of willingness, there's a Step One problem.

When I recognised that, in a spiritual disordered state, I could drink at any time, and, if I drank, I might never recover, I whisked through dozens of amends in a few days.







Step Nine: When writing a letter can be better than face to face or on the phone

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When the person will not see you.
When the person will not talk to you on the phone or similar.
When the person is dead.
When you have completely lost touch with the person and need to approach them in stages.
When they are much older, more senior, more important, or more strapped for time.
When you need to approach the person with particular tact and consideration.
When the subject matter is particularly sensitive.
When the harm involved considerable embarrassment or humiliation of the other person.
When the amend needs to be worded very carefully.
When there is a lot of material to get out onto the table.
When there is a risk the other person will misconstrue what is said.
When there is risk the other person will prevent you from completing an orally delivered amend.
When there is a risk of the conversation becoming derailed.
When there is a risk of other matters eclipsing the amend.
When there is a risk of a romantic or sexual flare-up.
When the harm consisted in violence, stalking, nuisance, interference, or intrusion.
When they have said they do not want to see you or speak to you.
When they terminated the relationship in the first place.

Letters can often open the door to a phone call and / or a face-to-face meeting.

Indeed, a more immediate expression of regret and follow-up should always be offered.

The job is to get the job done in the best way taking into account the other person and approaching them the way we would want to be approached if the tables were turned.

Step 09: What do we do with the Step Eight?

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Step Eight identifies where our behaviour is wrong. It also identifies if and how we have harmed others.

Depending on the nature, severity, and circumstances of the wrong and the harm, there are six possible course of action. More than one may apply.

Amend: Full-blown Big Book amend. Where there is harm, an amend is due, except where the usual caveats apply.

Apology: Low-key apology. We've been out of line, no one has been harmed, but courtesy and manners demand an apology.

Acknowledgement of impact: A recognition that one has impacted another but without admitting fault. Practical, emotion, and psychological difficulties can negatively impact others. Where there was nothing we could or should reasonably have done differently in the circumstances, amends and apologies are inappropriate, but acknowledging impact is appropriate.

Thanks: Long-overdue thanks are often welcomed.

Remedial action: Return the book. Clean the mess. Clear the shelf.

Altered behaviour: Our behaviour was wrong but it's below the threshold for an amend or apology, and the 'acknowledgement conditions' are not met. This may apply, too, even where there is an amend or an apology due.

Tactical learning: Sometimes we don't handle something optimally but it wasn't wrong or harmful in any material way. Lessons can nonetheless be learned. This may apply in all of the above cases.


Making a Step Nine approach to someone you are not in regular contact with

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These is the approach I follow:

When taking Step Nine with someone you are not in regular contact with, approach them with tact and consideration.
To to this, approach them in writing explaining why you are in contact with them.
If you do not explain why you are contacting them, they have no cause to reply, as you are not someone they are in regular contact with.
Secondly, if you have harmed them, they may not perceive you benevolently.
Do not, therefore, say, 'I would like to talk to you' or 'Can we meet for coffee?' without further explanation.
If you explain you would like to make amends or apologise for past poor behaviour, they are more likely to respond.
If necessary, make clear there are no ulterior motives.
Offer them the choice of how to receive the amend: in person, by telephone or similar, or in writing.
Say that you quite understand if they do not wish to have further contact, but that, if you hear nothing, you will send through the amend in writing, which they may read or discard as they wish.
Then wish them well in any case.
Two weeks later or so, send the amend through in writing, expressing your openness to follow-up in person, by telephone or similar, or in writing.

The only step you can complete perfectly ...

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The only step you can complete perfectly, is it said, is Step One.

I would question this statement.

Step One is an admission. What is a perfect admission? Presumably an admission without any caveat, proviso, or reservation. Certainly, the Big Book says that there must be no reservation whatsoever. So far, so good.

However, what we’re dealing with in Step One is an alcoholic mind. An idea that can be clear, and wholeheartedly accepted, at ten past eleven in the morning can be joined by other, conflicting ideas by four-thirty in the afternoon, and completely displaced by seven in the evening.

The perfect execution of Step One would be such an admission which, 24 hours a day, for the rest of one’s life, remains perfectly untainted by any contradictory or conflicting thought. Frankly, I seriously doubt that anyone in AA has managed to keep their minds clear of any thoughts that contradict or conflict with Step One, for the rest of their lives.

In fact, it’s axiomatic that AAs, even those who are well recovered and decades sober, will exhibit moments (at the very least), if not hours, days, weeks, months, or years, of self-will, thus back-tracking brazenly on the second part of Step One, the admission that ‘we’ (the ‘small s’ self) cannot (successfully) manage our own lives.

Pretty much everyone I have sponsored, when completing Step One, whilst confident to proceed on the basis that its two propositions are true, concedes the presence and allure of stray thoughts. In fact, the presence and allure of such thoughts is precisely the insanity that the remainder of the steps is designed to combat, so one could expect the elimination of such thoughts only in tandem with the completion of the remainder of the Steps. If their permanent and perfect elimination were secured by the mere taking of Step One, the remainder of the steps would not be necessary.

So, my view is that taking Step One perfectly is an ideal, not an attained state.

Can other steps be taken perfectly? Steps Two, Three, and Six are unmeasurable, and Steps Four, Ten, Eleven, and Twelve are open-ended, with almost unlimited possibilities for expansion in time and scope. Let’s cross those off the list of steps that might be taken perfectly.

That leaves us with Five, Seven, Eight, and Nine.

Seven is a good candidate for perfect step-working. It’s a pivot point in the Steps, a one-off moment, and either one has said the prayer sincerely or one has not. So, Step Seven can be worked perfectly (although one might rightly argue that ‘humbly’ has degrees, and that no one is perfectly humble).

Steps Five, Eight, and Nine, provided that we use what in auditing would be called a ‘materiality threshold’, can be completely perfectly, and a failure to do so will likely result in relapse.

When auditors audit a firm’s accounts, they are not looking for every single error; they are looking for errors that result in material misstatement of the accounts. A threshhold is applied, below which errors are ignored as immaterial.

Similarly, in Step Five, every single manifestation of every character defect (in thought, word, and deed) is not trotted out. To do so would be impossible (for reasons of memory alone) and counterproductive: the purpose of the steps is not to stay locked in self-examination but to clear a path to allow God’s power to flow through us into right action on His behalf for our fellows.

A perfect Step Five is one in which the individual conveys all of the character defects she or he has, and character defects, in enumeration, are finite. The St Augustine Prayer Book contains a great listing, and that’s comprehensive but reassuringly finite. Apart from ‘twists of character’, we are to convey ‘dark crannies’ of the past. I take this to be the shameful and difficult secrets. Again, these are finite. If one works down from the worst, one fairly soon arrives at a point where the remaining secrets are merely minor indiscretions, and there is essentially nothing left hiding in the closet that has not in substance been conveyed already.

In practice, therefore, it’s perfectly possible to effect a perfect Step Five.

Similarly, with the judicious application of a materiality threshold, Step Eight is finite, and that sets the bounds of Step Nine: either one has done one’s utmost to set right these wrongs or one has not. The result is measurable, and perfection is thus attainable. The perfection is not one of outcome but effort.

In my case, the threat of relapse did not subside until I had done a reasonably good job on Steps Five, Eight, and Nine, and in particular the entry into the world of the spirit did not occur until, some years later, I completed Steps Five, Eight, and Nine much more satisfactorily, in each case leaving nothing significant inside that was not conveyed and, where applicable, amended.

When making amends would injure them or others

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Here's a checklist of situations where contacting someone to apologise and offer appropriate action to set right the wrong (e.g. paying what you owe) would injure them or others:
  • Where criminal or administrative proceedings would likely be triggered that have further ramifications, involve others, cost others time and money, and impair one's ability to be maximally useful to God in the future (e.g. due to a criminal record).
  • The apology would necessitate the disclosure of new information. This might:
    • Concern third parties;
    • Entail criminal or administrative proceedings (see above);
    • Be hurtful in itself.
  • Discussion of the original harmful event would trigger associations with another harmful event that is entirely separate.
Generally, the fact that being reminded of a harmful event could bring out buried emotion concerning the event is not a reason not to make amends. The emotion has not been created but has simply been brought to the surface. This does not cause injury. In fact, bringing the emotion to the surface may be the only way healing can be achieved through the amends process.

If injury is equated with experiencing negative emotion, then the exercise of making amends could not exist but for the most trivial of harms.

In addition, there is an example in the book Alcoholics Anonymous of someone who is enraged by the attempt to make amends. Now, the book does not then suggest that one's decision to make amends was wrong on the basis that it brought out emotion. It in fact praises the individual for trying.

It is clear, therefore, that bringing out emotion is not itself an injury. An example of injury would be the creation of new negative emotion on the basis of altered circumstances or new information.

Exceptionally, an individual is emotionally labile, and resurfaced emotion could take on a life of its own and convert into action that harms the individual or others. In such circumstances, the direct amend may have to be made at some distance (e.g. in writing) or even, occasionally, not at all.

Finally, there are a few unusual situations where it could be unwise to make a direct approach without certain precautions being in place.
  • Where it would break a restraining or other court order.
  • Where the person is a stalker and contacting them could trigger a relapse into stalking behaviour.
  • Where romantic interest could be reignited.
  • Where you stalked them.

'Clear-cut directions' and Step Nine

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The Big Book states that it contains clear-cut directions. This is often quoted to suggest that these directions tell us exactly how to take each step, leaving no room for discussion, interpretation, or personal twist, and sometimes people are criticised for filling in the detail or describing Step Nine actions or content that are not set out verbatim in the Book, on the basis that they are somehow deviating from what the Big Book stipulates. Set out below is a worked example, which shows that although there are indeed clear-cut directions, these are not exhaustive and that a certain amount of the content needs to be devised by the person taking the step (presumably based on spiritual principles, prayer/meditation, and consultation with others), in order to take the step in question fully. To take a perhaps ridiculous but illustrative example, imagine a child's colouring-in book, with the designs all laid out, and some of the colours already filled in. The child must fill in the rest of the colours in a manner consist with what has already been done.

What are the clear-cut directions on Step Nine? To arrive at these, let's strip away anything which is not a clear-cut direction, and see what we're left with. This means that general commentary and explanation is disregarded.

From page 76 onwards, the directions are these (paraphrased for brevity); I have limited myself to extracting only that which directs us what to actually say and do:

Maybe mention the spiritual feature of the exercise.
Communicate a sincere desire to set right a wrong.
Demonstrate good will.
Refer to God if relevant.
Confess former ill-feeling to someone we dislike and express regret.
Do not criticise.
Do not argue.
Tell him: we will never get over our drinking until we have done our utmost to straighten out the past.
Never tell him what to do.
Do not discuss his faults.
Stick to our own.
Approach creditors and arrange a good deal.
Tell creditors we are sorry.
If others would be implicated: obtain consent and consult with others before taking action.

Examples from specific amends stories:
Write admitting faults and asking for forgiveness.
Send what money one has, even if it only a fraction of the debt.
Explain intention to continue to repay money owed.
Express willingness to do whatever is required.
Make public disclosure of wrong.
If the aggrieved party does not know of the wrong, do not necessarily disclose.
Do not implicate a third party.
Pray, having the other's happiness uppermost in mind.
In some cases, exhibit 'utmost frankness'.
With family: frankly analyse the past.
Ask God in meditation for the way of patience, tolerance, kindliness, and love.

What is interesting is that the Book tells us a lot about what not to say or do, where to keep our mouths, shut, and where to exercise tact and discretion.

However, it specifically avoids dictating precisely what we say. It is clear we come clean on our faults and express a willingness to set things right, but the content is otherwise left largely open-ended. There is nothing in the way of a script. There is nothing to suggest exactly what we can do to amend the past (beyond paying back the money we owe and beyond admitting harm and apologising). We are to set things right, but we are not told specifically how.

It is important to remember that, as the Book says, 'these reparations take innumerable forms'. The Book specifically refrains from comprehensively cataloguing these, instead setting out general principles, with the authors keen not to lay out any specific rule (see page 81). It is clear, therefore, that we must exercise discretion, and there is indeed ample room for discussion and interpretation of how general principles will be applied in a specific situation. Exactly what we say will have to be decided on a case-by-case basis.

Interestingly, we are sometimes told that Step Nine is not about apologising. Although the word 'apology' is absent, we are indeed told to admit our faults, express regret, say we are sorry, and ask for forgiveness. It is hard to imagine what definition of apology would not include at least one or more of these four elements. There is indeed an admonition against a mere 'remorseful mumbling' we are sorry specifically with the family, since action needs to back up the words (see page 83), and the style needs to be frank and open. There is nothing to suggest that we refrain from apologising at all, however.

To sum up, the 'clear-cut directions' are clear cut in as far as they lay out general principles, but this should not be understood to mean that they are comprehensive, leaving no room for discretion in application, rendering us mindless automata who are committing spiritual heresy by introducing other ideas or discussing specific application. The clear-cut directions deliberately and expressly fall short of dictating exactly what to do in each situation, and instead we have to rely on prayer, meditation, discussion, and careful consideration.

Making amends to yourself

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It is very fashionable to make amends to yourself, because, after, isn't it yourself you've harmed the most? Sometimes the authority cited is the later AA literature, for which, read: more evolved.

Let's leave aside the fallacy that, when two ideas are presented, the latter is superior because it was presented afterwards; let's also leave aside the opposite fallacy, namely that the original idea is superior with all later ideas somehow watered down or bleached of significance.

Let's instead examine principle.

First of all, what is the intention behind Steps Eight and Nine per the book Alcoholics Anonymous? It is clearly to resolve relationships that are damaged because we have harmed people and not righted the wrongs. It is self-evident that an amend therefore requires a relationship to obtain. It is furthermore clear from the instructions that the amend takes the form of an admission of wrong and a sincere expression of goodwill in attempting to right the wrong.

With these facts in mind, it is perfectly evident that an amend cannot be made to oneself, unless one is minded to have a conversation, say, in front of the mirror.

It is true that we did harm ourselves. If we were indeed to right that wrong, how would we do it? Well, we would stop drinking, start relying on God, seek God's will to determine the most effective deployment of our time, energies, and talents, and mend our fractured relations with others. In other words, the most effective way to rectify the harm done is to do what we have already committed to doing, namely to take the Twelve Steps.

The first element of making amends, the conversation, is simply not possible without an absurd charade with only one participant.

The second element of making amends, the practical follow-through, is already covered by the fact that one is taking the Twelve Steps. To be of service to others, one necessarily must look after oneself; to make the most of one's life, one necessarily must seek God's will (or, if you like, a humanist equivalent).

The making of amends to oneself is thus a substanceless proposition.

What is equally interesting is the psychology behind the proposition of making amends to oneself. When the idea is presented in meetings, it is usually accompanied by a presentation of all sorts of other ideas such as making amends in God's time not one's own time (for which, read: never), not making amends to exes, not making amends until your motives are entirely selfless, not making amends to people who are just awful, etc. One cannot of course know precisely what another's motivations are, but it is striking how the concept regularly seems to be accompanied by a downplaying of the harm done to others and the overt purpose of Step Nine, plus a renewed focus on self, as though the problem in the past is that we never put ourselves first enough.

It may be the case that we neglected ourselves physically (I feel sorry, for instance, for dental hygienists treating a newcomer AA who has not had his teeth fixed in years), but this was not because we were so selflessly devoted to meeting the needs of others to our own detriment that we failed to look after our own lives; no, the reason we harmed ourselves was because we were bent on more imperious and even more selfish motives that self-care: personal gain, relief, euphoria, and oblivion. Even the genuine martyrs among us had selfish motives: manipulation, punishment, control.

The answer is not, therefore, the cultivation of self but the recognition that if you're in a devil of a state yourself you won't be of use to others, so, to be of use to others, which is the real purpose of Step Nine, you need to attend to the basics of self-care. In other words: put your own oxygen-mask on first before helping others. The mistake, to extend the analogy, is to conceive of the placement of one's own oxygen mask on first as the primary and only objective. Whilst others are suffocating around one, one can lean back, close one's eyes, and enjoy the flow of oxygen-enriched air.

The psychology of the self-amend is thus questionable. By all means, decorate your life with pleasant things and certainly do look after yourself, but don't use this as an excuse to tick the 'Am I taking Step Nine?' box while neglecting the actual substance of Step Nine.

Principles and rules

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Someone emailed me about the last post and asked about the difference between principles and rules.

Here are two rules that some people in AA express:

‘Amends have to be made face to face, or they don't count.’

‘Never say no to an AA request.’

These are rules, because no judgement is involved: if you have an amend, it must be made face to face; if someone in AA asks you to do something, you must.

Principles are invariably applied alongside other principles picked from a constellation of principles.

Two examples:

The suggested rule that amends must be 'direct'. In 1939, when the Big Book was written, the concept of 'face to face' was available and expressed as it is in now with the phrases 'face to face' and 'in person'. The fact that the Book says 'direct' not 'face to face' is telling and deliberate. Face to face is often better and clearer and there are many amends I would not dream of making in writing or in some alternative way. The Book clearly suggests face to face as the best way of making amends in many cases but concedes other options.

Another couple of pieces of background information: Bill is extremely sketchy, frankly, on whether he made amends and, if so, how. One might expect a little bit of detail somewhere in his 36-year career in AA on how he actually made them, but we have almost nothing. Bob made them all in one day, by driving around Akron. We learn nothing from Bill about how to make amends other than being told general principles and how others he knew made amends. We know from Bob's amends, which were completed in one day, that he did not make amends to anyone outside Akron and that he made amends only to as many people as he could see in one day.

I got to AA when I was 21 (compared to Bob, who was much older), and I had amends to make all over the world, by then; people in different cities, people in different countries. If I had lined them up, I could have made the top ten to fifteen amends in one day. No way could I have made all of them. I did a second round of amends when I was around 36. I had 78 names. Again, if you added up the time these took, it was way more than one day. My friend N had around 270 amends. Many people I know have over 100.

My conclusion: the amends process as described in the Big Book set the threshold very, very high indeed for making amends; only the most egregious crimes made the list.

Given the scrupulousness with which we draw up complete amends lists these days, covering every little theft and every broken relationship, however minor, we have to conclude, I believe, that we do a far better job of this than the founders. If Bob could complete his amends in one day, he was either saintly for having so few people to see or was applying different criteria. I presume the latter was the case.

Now, all of my top amends (basically the closest friends and family members) absolutely had to be seen in person. What about the rest?

Here's where other principles come into play: tact, consideration, proportionality, decorum, respect, efficacy.

There are many amends that are best made in writing (with a phone call and/or a face-to-face meeting offered as a follow-up if the recipient would like). These include (but are not limited to): people who live a long way away where trekking across the city, country, or world would appear to the recipient utterly disproportionate and self-aggrandising; amends where the recipient is so reactive and domineering that the only way a clear message can be conveyed without being rebutted, garbled, or diverted is in writing; amends where the difference in status is such that demanding or even requesting the person's time would be quite disrespectful or presumptuous; amends where what you did was so creepy the last thing the recipient wants to do is see your leering face; exes where there is the risk of re-igniting romantic feelings; amends that must necessarily remain anonymous; there are scores of such examples.

Get this wrong, and you'll get sub-optimal results; I know, because sponsees have reported great reluctance on the part of potential recipients to meet and the attempt to meet actually hampered the amend; good judgement in advance often means approaching certain people in writing instead.

Here, the principles must be applied in concert and with plenty of prayer and contemplation.

Let's turn to the other question: never saying 'no' to an AA request.

The only way I could comply with this would be to neglect my immediate and extended family and to give up work. This is insane. We're supposed to rely on God for guidance, not develop a one-off rule so we don't have to rely on God. That's the whole point of rules: they're a way of manifesting self-reliance, as you rely on the rule you've chosen not on the relationship with God.

Do I do a lot for AA? Well, frankly, yes. So, yes, I do say 'yes' to a lot of AA requests. Most days I spend about three hours sponsoring. Sometimes more, occasionally up to five. Often a lot less at weekends, perhaps an hour or two on each day. I redirect about two-thirds of people who ask me for sponsorship to sponsees or friends of mine in AA, and I reserve the ‘yes’s for people I am uniquely positioned to help; we are responsible for ensuring the hand of AA is there to help, not to be that hand in all circumstances. The same principles apply in saying ‘yes’ to service opportunities, whether in the service structure or in groups.

What we do in AA is an avocation not a vocation. When, in the past, I neglected my family, work, friends, and other interests (which the Big Book enjoins us to engage in!), I was not more helpful, honestly, and was not a good example to others. To be a good sponsor you need successful relationships in your life and a worthy occupation, because otherwise there is nothing to attract people with; the subject matter of my life is my life, not AA: my career(s), family relationship, close relationship with my partner, and friendships are the worked examples of how to work the programme. If I were to sacrifice my life for the sake of never saying 'no' to an AA request, I would destroy my ability to be useful.

To sum up: the only rule is to be cautious about rules; principles and God-reliance offer a much safer course.

Clearing up loose ends

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Once the first nine steps have been completed and all of the amends have been made, there can be loose ends.

The following questions are helpful in identifying and tying up these loose ends:
  • What in my life have I left undone?
  • What obligations have I not been meeting?
  • Where have I betrayed my higher self?
  • What is missing in my life?

Does an amend have to be face to face?

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Step Nine calls for 'direct' amends. Sometimes people say this is necessarily face to face and imply cowardice or stupidity if one fails to see this. However, in 1939, the phrase 'face to face' was available (cf. Webster's, 1913!) but was not used or referred to on pages 76 to 83 (the pages of the Big Book covering Step Nine). No, the word used was 'direct'. Some of the examples given involve face-to-face meetings. Another involves a public disclosure (so not a face-to-face amend to the person harmed); letters are also mentioned.

It is quite plain that 'direct', in this context, means addressing the harm head on.

Cf. Webster's (1913):

1. Straight; not crooked, oblique, or circuitous; leading by the short or shortest way to a point or end; as, a direct line; direct means.

2. Straightforward; not of crooked ways, or swerving from truth and openness; sincere; outspoken.

3. Immediate; express; plain; unambiguous.

Obviously, this will entail a face-to-face meeting on many occasions.

However, there are other principles involves in Step Nine, namely tact and consideration.

Not everyone appreciates being tackled face to face. Not everyone can be seen face to face. Not everyone has the time to see us face to face. It is not necessarily tactful or considerate to make an amend face to face and effectively force a response on the spot: people often feel compelled to respond verbally then and there and sometimes say either rash or insincere things. Some recipients are so irascible and reactive that any attempt to have a rational, reasonable conversation will immediately descend into something quite different, and it can be impossible to get the message across in person. Not every burgled person particularly relishes the prospect of the 6'3" brick-out-house burgler darkening their doorstep with a mawkish apology. Sometimes a physical reappearance can reignite old romantic wounds in a way that a letter would not, and the amend can be eclipsed by the resuscitation of old emotions that are best left undisturbed.

In short, there are many circumstances in which a phone call or a letter, either by way of first approach or as the mode of the amend itself, is more appropriate and in keeping with the principles of the book.



Twelve points for a Wednesday plus a reminder

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(1) I am responsible for my attitudes, thinking, and conduct.

(2) I am not responsible for how others respond.

(3) I make amends where possible …

(4) … but recognise that the responsibility for undoing the harm within the other person is God’s, not mine.

(5) I go to God asking for improvement …

(6) … but do not expect myself to do what is God’s job …

(7) … or vice versa.

(8) I do not beat myself up for having a full range of human failings, as that would imply I’m not supposed to have them.

(9) I do not expect others not to have a full range of human failings, for the same reason.

(10) I do not see the presence of human failings in others as a problem that I caused.

(11) I do not see the presence of human failings in others as a problem that is mine to solve.

(12) Imperfection is perfectly in accordance with the design.

‘When an occasion of practising some virtue was offered, he addressed himself to God saying, "Lord, I cannot do this unless Thou enable me". Then he received strength more than sufficient. When he had failed in his duty, he only confessed his fault saying to God, "I shall never do otherwise, if You leave me to myself. It is You who must hinder my failing and mend what is amiss." Then, after this, he gave himself no further uneasiness about it.’

Step Nine—do I still regret the past?

· original


When I am still regretting the past, I have to address a number of questions:

(1) Choosing guilt over powerlessness. If I took the actions I took out of a combination of powerlessness over alcohol (powerlessness over the first drink and powerlessness after the first drink) plus being in the thrall of forces within me greater than my intellect plus willpower, guilt really means a failure to recognise this powerlessness. I have to choose between powerlessness and guilt. If I am guilty, I am not powerless. If I am powerless, I am not guilty.

(2) Forgiveness. This applies to others, too. If I am charging myself, I must have standards that I am applying universally: this means I have a plan for my life, and the world around me, and must be measuring myself and the world against those standards. Whatever guns are being turned on me are necessarily being turned on others; inconsistent belief systems always resolve in one direction or another. The question, therefore, is 'whom have I not forgiven'? Whom do I believe is guilty not powerless? Whom do I believe to have acted out of badness rather than ignorance and blinkered self-centredness, driven, as was I, by a hundred forms of fear, self-pity, self-delusion, and self-seeking? When I fully forgive everyone for everything by refusing to see the 'evil', instead seeing past that to the perfect child of God within each person, whose only fault is the possession of an ego that distorts their thinking and therefore action and blinds them to the perfection of themselves and others, then I discover myself forgiven.

(3) Amends. I made a bunch of amends in my first few years, but get-out-of-jail-free cards were collected along the way, and there were many people I did not face personally, for various reasons that seemed quite plausible and were apparently well-founded in sound principles. However, low self-worth, as I called it, afflicted me for a long time. When I was 15 years sober, I went through the Steps again and found 78 people still on my Step Eight list, some from my drinking, many from my years of sobriety. I found and made amends to every single person on this list that I could. When I completed the last action that was in my power, an extraordinary transformation took place: I realised the truth that had been told to me many times but I had never believed, that I was a perfect child of God who had merely been in error and illusion. This was universalised, and the world suddenly seemed quite benign—my life could be affected but I could not.

(4) Playing God. One great reason for regret is imagining what might have been and 'mourning' that. The 'what might have been' that I imagine is usually contrived of various self-centred desires for money, sex, power, prestige, comfort, thrills, and looks. What I'm really angry about is that my plan for my own salvation through wresting happiness and satisfaction from this world was foiled by my own failings. This is not real guilt. This is my ego chastising me for not fulfilling its demands for supremacy.

(5) Spiritual pride. Somewhere along the line I decided that I was here to achieve rather than to learn. The decades of mistakes I saw as a mistake, ironically. They are not. They were the necessary lessons. I am no more exempt from error—sometimes egregious—than anyone. And all error is necessary for me ultimately to be brought to the truth. It forms the  material for the lesson.

Everything can be healed; a single run through the Steps usually clears away some of the debris, but a single run through the Steps, or even several, does not mean the Steps have been exhausted, because they comprise spiritual principles that allow for limitless expansion. This isn't a mechanical 'alconomics 101'; it's perpetual growth towards ideals that are never attained in their entirety. There is always more breadth, depth, and weight, and there are always people ahead of us who can chart the waters we are currently foundering in.

Step Nine

· original

Read page 76:4 ("Probably . . .") to 83:3 (". . . anyone") and 98:3 ("Now . . .") to 99:2 (". . . parties").

The spirit of amends

Real purpose: fitting ourselves to be of maximum service to God and the people about us (77:0)
Demonstration of good will (77:0)
Sincere desire to set right wrong (77:0)
Tact and common sense (77:1)
Helpful and forgiving spirit (77:1)
Do not criticise or argue (77:2)
Do not tell others what to do (78:0)
Do not discuss their faults (78:0)
Calm frank and open (78:0)
Quietly (80:3)
Good sense and loving kindness (82:1)
Patience, tolerance, kindliness, and love (83:1)
Lead the way with behaviour as well as words (83:2)
Do not urge others to following a spiritual path or bang on about spiritual matters (83:2)
Sensible, tactful, considerate, and humble, without being servile or scraping (83:3)
Stand on our feet as God's people (83:3)
Do not crawl before anyone (83:3)
Concentrate on one's own spiritual demonstration (98:3)
Avoid argument and fault-finding like the plague (98:3)
Sober, considerate, helpful (99:1)

How to make amends

Say why we are making the appointment to see someone, calling them, writing them a letter, etc. (77:2)
Be direct about the drinking and recovery (77:2, 78:2)
Mention God/spirituality if it would help (77:0)
Admit faults (78:0, 79:3, 81:1)
Frankly analyse the past (83:1)
Confess former ill-feeling (if they know about it!) (77:1)
Express sorrow, regret (77:1, 78:2, 81:1)
Ask forgiveness (79:3)
Ask if there is anything else we have done to harm the person and if they want to tell us how it affected them.
Ask what we can do to make things right (83:2—'our behaviour . . .')

Follow-through with family or other people close to us

"So we clean house with the family, asking each morning in meditation that our Creator show us the way of patience, tolerance, kindness, and love.
The spiritual life is not a theory. We have to live it. . . Our behaviour will convince them more than our words." (83:1–2)
". . . thoroughly explain to them the new principles by which he is living . . . proceed to put these principles into action at home." (98:3)
"Though his family be at fault in many respects, he should not be concerned about that. He should concentrate on his own spiritual demonstration. Argument and fault-finding are to be avoided like the plague." (98:3)
". . . provided, however, the alcoholic continues to demonstrate that he can be sober, considerate, and helpful, regardless of what anyone says or does. Of course, we all fall much below this standard many times. But we must try to repair the damage immediately lest we pay the penalty by a spree." (99:1)

What to do if you cannot see the person directly

Write a letter (83:3).
Other options (not in the Book) for where it is agreed the direct approach is impossible or inadvisable—consult with a sponsor concerning these:
  • Praying for knowledge of God's will as to how to make alternative/indirect amends.
  • Writing an anonymous letter.
  • Writing a letter and reading it to a friend, sponsor, or spiritual advisor.
  • Writing a letter and reading it at a person's grave or a place with significance for the person in question.
  • Sending money anonymously.
  • Giving money or time to an appropriate charity.
  • Making indirect amends, e.g. finding a way to help people in a similar position to those your have harmed but cannot make direct amends to.
  • Considering what changed behaviour patterns are required on an ongoing basis and adopting those new behaviour patterns.
  • Ask your sponsor for further ideas on how an indirect amend can be made.
In any case, place the matter in God's hands (120:3).

When not to make amends directly (because it would harm them or others)

"Our real purpose is to fit ourselves to be of maximum service to God and the people about us." (77:0)
"Therefore, we are not to be the hasty and foolish martyr who would needlessly sacrifice others to save himself from the alcoholic pit." (79:2)
If the amend would actually make it harder for us to be of maximum service to God and the people around us, we need to be careful, and consult with others and God (80:1).
Examples could include causing ourselves to be unemployable or costing taxpayers money through court cases, etc., or placing those dependent on us financially in a worse financial position.
If possible, obtain the permission of those who may be affected (80:1).
Do not generally reveal new information (81:1).
Do not involve other people (81:1).

Factors that do not stand in the way of amends

Them having harmed us more than we harmed them (77:1)
Still not liking the person (77:1)
A negative response from them (anticipated or actual) (78:1)
Financial harm to us (78:2)
Personal consequences in general (loss of position or reputation, or jail) (79:1)

When do you make amends?

Now (83:3)

Financial amends                                          

Face the creditors now and arrange the best deal ("Arranging the best deal we can we let these people know we are sorry ... We must lose our fear of creditors no matter how far we have to go, for we are liable to drink if we are afraid to face them.") (78:2)
A practical note: prioritise debts where you will be pursued legally and consider consolidating such debts through an agency. Consider how much you can afford to pay off per month in total and split, if possible, between all your creditors, in terms of an opening offer for how much to pay back. Then you will be able to approach everyone more or less simultaneously and will not have to delay approaching any particular creditor. It may be best to approach and negotiate deals with all of the creditors who can pursue you legally first before entering into any arrangements with people who do not have a legal claim or do not even know you owe them money.
The key priority is approaching creditors promptly.

Step Nine prayers

"God, please fit me to be of maximum service to you and to those around me." (77:0)
"God, show me whether or not to make these amends directly." (80:1)
"God, let me place the outcome of these amends in your hands." (80:4)
"God, show me the right way to approach these amends; have me keep the happiness of X uppermost in my mind." (82:1)
"God, show me the way of patience, tolerance, kindliness, and love." (83:2)

A way of 'managing' the amends

Split the amends cards/sheets into four piles:
Willing and able
Willing and unable
Unwilling and able
Unwilling and unable
'Willing' means you are prepared to make the amend today.
'Able' means you understand clearly the harm, are clear on how to make the amend, and have the details for how to contact the person in question.
Proceed with the willing-and-able pile (under the guidance of a sponsor) and pray to God for willingness/ability/further preparatory steps to take for those where you are unwilling or unable.
Review periodically to see which amends have shifted from unwilling and/or unable to willing and/or able.

The ego's excuses for not making amends

· original

(1) I'm too emotional—I will drink if I make the amend

If I am an alcoholic (which I am), the chief remedy is abstinence from alcohol. My real problem, however, is a mind that will convince me a drink is a good idea, and, because of the physical craving, if I drink at all, I may be doomed never to attain sobriety once more.
Since my mind cannot be relied on to keep me sober, my number one priority is remaining connected to the power that is already keeping me sober, regardless of the contents of my mind or heart.
It does not take much exposure to AA to realise that high emotion does not lead to a drink any more than apparent emotional balance or normality ensures sobriety. The real question is whether or not I am on a path that re-establishes a connection with others and God—it is that which will ensure sobriety. If I am on that path, over time, my emotions, as a pleasant by-product, will indeed sort themselves out. If I am not, I am more likely to run into extreme negative emotion. There is thus a correlation between emotional state and relapse, but the relationship is not causal—both problems stem from the same source, conscious separation from others, God, and my true self.
High emotional alert in relation to a particular amend is therefore a jolly good sign that the amend is indeed urgently necessary, not that the amend itself is dangerous: this will be a relationship where there is a particular serious rupture, which needs to be mended.
The book 'Alcoholics Anonymous' is clear about the link between unfinished amends and relapse. Shame, unchecked, will lead back to the bottle—which is why amends, which, over time, clear shame, are vital.
"The inconsistency is made worse by the things he does on his sprees. Coming to his senses, he is revolted at certain episodes he vaguely remembers. These memories are a nightmare. He trembles to think someone might have observed him. As fast as he can, he pushes these memories far inside himself. He hopes they will never see the light of day. He is under constant fear and tension that makes for more drinking." (73:2)

(2) In God's time, not mine—I have to wait for the opportunities to come to me

'Alcoholics Anonymous' is clear that we approach the people to whom we owe amends and do not wait for them to come to us.
". . . we take the bit in our teeth." (77:1)
"But we don't delay if it can be avoided." (83:3)
God will do for us what we cannot do for ourselves. But we need to take action to activate our faith. God ain't gonna slide no hotdog under our door. God certainly does step in where every effort of mine is exhausted. But God is not like Cleopatra's attendants, deferentially feeding her peeled grapes whilst the world revolves around her. I must take the initiative, first!

(3) Attempting to complete amends is just being alcoholically perfectionist—'Alcoholics Anonymous' tells us that it is progress not perfection

This is an underhand argument. The word 'all' appears in Step Eight, and Step Nine refers to 'such people'. There is no suggestion in 'Alcoholics Anonymous' that we should not make every effort to apply each Step to the best of our ability. The 'progress rather than perfection' line refers to the actual results that we obtain rather than the effort we put in. Even if we make a full effort, the results are going to be less than perfect, and there is no cause for self-reproach or dismay. And what is claimed is progress, not stagnation. This means that, if I have any outstanding amends, and I am not making at least stately progress but simply letting them lie, I am stagnating. This is not what the Book encourages.
These lines are much more apropos regarding our approach to amends:
"At some of these we balked. We thought we could find an easier, softer way. But we could not. With all the earnestness at our command, we beg of you to be fearless and thorough from the very start. . . Half measures availed us nothing." (58:3 onwards)
"Simply we tell him that we will never get over drinking until we have done our utmost to straighten out the past." (77:2)
"If we are painstaking about this phase of our development . . ." (83:4)

(4) Making amends just so I feel better is selfish—I have to think about others

It is possible for a good action to have a selfish aim, too. That does not invalidate the good action. The fact we will benefit is irrelevant.
Our real purpose is to fit ourselves to be of maximum service to God and the people about us (77:0)—if we wait till all other purposes and motives are extinguished, we may be waiting for a long time.
Step Nine does indeed suggest we be tactful and considerate, etc., but this is with regard (a) to the manner in which we make amends and (b) the caution we exercise should our amends be at risk of causing additional (i.e. fresh) injury to the person in question or others. It is not in another person's interests per se for us not to make amends to them.

(5) I have not changed yet—there is no point in me making the amends until I have changed

This is rarely entirely true. If you are sober, you are likely not doing drunken things. This particular excuse refers usually to ongoing behaviour patterns, e.g. tetchiness, tardiness, sulking, manipulation, and other unpleasant daily habits.
Many of the people on the list I will never see again once I have made the amend. Whether or not I am displaying character defects in general is irrelevant in these cases.
With regard to friends, family, colleagues, etc., the amends are likely to consist in an admission of (a) big-ticket items (which can certainly be made amends for straight away) and (b) ongoing irritating or harmful behaviour patterns (where we can admit our wrong and explain that we are on a path of spiritual growth which involves ongoing inventory and correction of errors).
If we wait until all character defects have been straightened out until we make amends, we may be waiting for a very long time indeed. People deserve an apology and a commitment to change now.
Amends are about admitting wrong and expressing the wish to behave well in the future and to grow towards such ideals. They are not and cannot be a promise never to do anything wrong again.
It is in fact the clearing away of the past and turning over of a new leaf which is most likely to pave the way for a change in behaviour, because of the stripping away of a whole layer of tense guilt and shame relating to unfinished amends.
Make the amend, and clean up any future mess when you make it. That is what Step Ten is for.

(6) They harmed me more than I harmed them/I still do not like the person

"Though his family be at fault in many respects, he should not be concerned about that. He should concentrate on his own spiritual demonstration. Argument and fault-finding are to be avoided like the plague." (98:3)
"It may be he has done us more harm than we have done him and, though we may have acquired a better attitude toward him, we are still not too keen about admitting our faults. Nevertheless, with a person we dislike, we take the bit in our teeth." (77:1)

(7) There is no hurry—it is not a race

Yes there is, and yes it is. It is a race against the ego, and it is one you want to win, if you do not want to drink again.
"We will never get over drinking until we have done our utmost to straighten out the past." (77:2)
"But we don't delay if it can be avoided." (83:3)
"We must lose our fear of creditors no matter how far we have to go, for we are liable to drink if we are afraid to face them." (78:2)

(8) People just want me to be sober and happy—that is my amend

If you follow the amends procedure, admit your harms and express regret, and then ask what you can do to straighten things out, and this is what they say, then marvellous!
But there is only one way of finding out whether this is true—by making the amend first and then asking the question. Often it is discovered that people will benefit hugely from being able to tell their side of the story of how our harm affected them. If they are indeed already healed of the harm we have done, then the amends conversation will, in any case, be painless for them. If they are not, it will have been a jolly good plan to have made the amends and afforded them the opportunity for healing.
Creditors, furthermore, are usually more interested in having their money back than our wellbeing.

(9) It will upset the person to bring up past harms

Bringing up known harms cannot create fresh injury; only the revelation of new information can cause fresh injury.
If someone is still upset at the recollection of the harm, that upset is within them, affecting them 24 hours a day at some level. What better approach than to offer them the opportunity for healing through the conciliatory process of Step Nine? Having been on both sides of the fence with amends, I know the process to be more healing than any other I know.
If someone is indeed 'over it', as indicated above, the entire process will be quite painless in any case.

(10) They (an ex-partner) are or might be with someone else now

I denied myself—and others—freedom for a long time by using this excuse. I had an unmoveable layer of shame and an inclination to repeat old patterns in current relationships. Certain obsessions, particularly with the past, would not leave me. I had unshakeable low self-esteem.
One day I took the bull by the horns and the bit between my teeth.
There is always the option of making the amend in person in public or in the (nearby) presence front of a third party, if there are concerns about propriety, or leaving the amend at a letter and/or phone call where there are other sensitivities.
Stating why I am making the approach (that I will not get over drinking unless I do my utmost to straighten out the past) makes it clear why I am in contact and removes the appearance of ill motives.
In a spirit of tact and consideration, I approached the exes I could find initially by letter, frankly admitting my harms and expressing the desire to meet or talk over the phone (where they were geographically distant) to express my regret. This I did, where they allowed. No harm came to anyone. There was no bogeyman here.
And the problems described above shifted.

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